Cashiers & Student Accounts

A Part of Accounting Services

Payment Information

Effective with the 2012/2013 financial aid year, a change has been made in the method used to obtain authorizations for the application of Title IV financial aid. In prior years, the UNCG Financial Aid Office included the authorization as part of the financial aid application process. This is no longer the case. Students must complete the two authorization sections on the electronic Title IV Authorization form to authorize Title IV aid application to pay for charges other than tuition/fees and room and meal charges and/or prior term charges up to $200. Charges that cannot be paid for using Title IV aid without the authorization on file include parking permits, bookstore bucks, health insurance premium and miscellaneous fines and charges. If a student does not complete the authorization form or elects not to agree to the authorizations, charges that cannot be paid using Title IV aid must be paid for with another form of payment. FAILURE TO PAY FOR CHARGES NOT COVERED BY AUTHORIZED AID WILL RESULT IN CANCELLATION OF CLASSES.

The Title IV aid authorization form is available if you have not already completed it, or if you need to change your authorization selection.

This form is accessed by clicking on the link above and entering your University ID and PIN to log into the secure area of UNCGenie, or by: logging into the secure area at the UNCGenie Homepage, selecting “Student Services and Financial Aid”, and selecting “Financial Aid Title IV Authorization”.

Parent PLUS Loan Authorizations are completed by the parent when applying for the PLUS loan. Parent PLUS loans cannot be used to pay outstanding prior term charges.

2020 | Spring, Summer, and Fall Payment Information

Interest and Late Penalty Charges
Interest and a Late Payment Penalty will be assessed on all past due student accounts pursuant to North Carolina General Statutes 147-86.23 and 105-241.21. The Late Payment Penalty is a 10% one-time charge. Interest will be assessed monthly, on the unpaid balance, at the current interest rate established by the North Carolina Department of Revenue.

Student accounts with outstanding balances are subject to holds being added which will prevent registration, obtaining a transcript, or receiving a diploma. Once a hold has been placed on a student’s account, the account balance must be paid in full in order for the hold to be removed.

In order to remove the hold immediately, payment should be made with certified funds (cash, certified check or money order, or credit card). If payment is made with a check or electronic check, your hold will remain on your account for 10 business days after payment is received.

Students should review their account regularly for balance information, and pay any balance promptly to avoid holds being placed on their account.

Payment Methods

Credit Card Payment Policy
The University of North Carolina at Greensboro no longer accepts credit card payments for student account balances over the phone, in person, by mail, or by fax. Credit card payments for student account balances are only available online.

The increasing costs of processing credit cards has made it necessary to find a way to manage these expenses and still provide as many payment options as possible.

Therefore, PayPath, a third party payment service, will accept credit card payments on behalf of the University via the online Student Account Center. As part of this service, PayPath will add a 2.85% service fee to the total payment. PayPath accepts Visa, MasterCard, Discover, and American Express.

Students and their families will not be charged a convenience fee when using their credit cards in other departments at the University. Other departments include but are not limited to Support Services, the University Bookstore, Parking, Housing, etc. This policy change will only affect payments for student account balances.

How to Make a WebCheck/Credit Card Payment
Online payment by WebCheck or credit card is available 24 hours a day, 7 days a week. Even though a service fee is charged when paying with credit card, students/parents continue to have the option to pay online with WebCheck (electronic check) without being charged a fee. If you are using the WebCheck option and you have an accounts receivable hold on your student account, your hold will remain on your account for 10 business days.

To make an online payment via WebCheck or credit card through PayPath, please login to the Student Account Center which is accessible from the UNCGenie homepage or enter the secure area of UNCGenie and select Student Account Center.

Students will enter their University ID number and assigned PIN number to access the Student Account Center.

In the Student Account Center, students can add other payers, such as parents or other relatives that wish to make payment on their behalf, in the “Authorized Users” section. These authorized users will have access to login to the Student Account Center via UNCGenie’s homepage.

Authorized users will be e-mailed a password and instructions to logon to the Student Account Center.

Additional Payment Options for Student Account Balances

  • Cash and paper check payments may be made in person at the Cashiers and Student Accounts Office, 151 Mossman Building.
  • Checks should be made payable to the University of North Carolina at Greensboro and should include the student’s University ID number.
  • Paper checks may also be mailed to the following address:
    UNCG Cashiers and Student Accounts Office
    P.O. Box 26170
    Greensboro, NC 27402-6170
  • If you have any questions, feel free to contact the Cashiers and Student Accounts Office at 336-334-5831 or toll-free at 1-877-286-8250.
  • A secured payment box is located outside of the Mossman Administration Building and may be used 24 hours a day. Payments are processed promptly.

Returned Checks
In the event that your check or electronic check payment is returned unpaid for any reason, a $25 returned check fee will be charged to your student account per incident. Checks will not be accepted as a form of payment after three returned check fee charges; payment must then be made by cash, credit card or guaranteed funds (cashier’s check, money order, or traveler’s check).

Direct Deposit of Student Refunds
You now have the option to have your student refund directly deposited into your bank account instead of having a paper check mailed to you. To set this up, please login to the Student Account Center through the secure area of UNCGenie and create your refund profile.

Third Party Billing
If an outside agency or organization agrees to provide financial guarantee sponsorship for a student, please send the billing authorization on the sponsor’s letterhead, a purchase order or a tuition assistance form to:

The University of North Carolina at Greensboro
Cashiers and Student Accounts Office
Third Party Billing
PO Box 26170
Greensboro, NC 27402
(336) 334-5831
(336) 334-4178 [Fax]

The Third Party Billing Representative in the Cashiers and Student Accounts Office will need to be notified of sponsorship each term by the student or outside agency by the payment due date for that term.

Please include the following information:

  • Student’s Full Name and ID Number
  • Duration of Sponsorship
    • Authorized Terms (Fall, Spring, Summer)
    • Is the award for multiple years? If yes, From and To dates
  • Please specify which of the following sponsorship includes:
    • Tuition and Fees per credit hour or specific dollar amount (New Student Fees apply for newly admitted students)
    • Room and Board Charges
    • Parking Permits
    • Fines (Library, Parking, Medical, Late-Registration, etc.)
    • Book authorizations are handled through the UNCG Bookstore
  • Contact Name -Printed
  • Contact telephone, fax, or email
  • Contact Address

The Cashiers and Student Account Office will bill the sponsor per the authorization after the last drop/add date of that term. You will receive monthly billing statements from the Cashier’s and Student Accounts Office as long as a balance is remaining.

***You are responsible for payment on any charges on your account not covered under your sponsorship authorization***

Payment Confirmation
If you have registered for classes for the current term and would like to verify if your courses have been “confirmed (payment arrangements are complete)”, please follow these instructions:

  • Access the Payment Confirmation Page
  • Type in User ID (a 9 digit University assigned number) and Pin Number (a 6 digit code given to the student by the University)
  • Click on Login
  • Select the current term from the drop-down list
  • Click Submit
  • Your Payment Confirmation information will be displayed

If you have questions concerning the confirmation process, please contact the Cashiers and Student Accounts Office.

Important Tax Information

Students or their parents may qualify for educational tax credits. Additional information can be found at the Cashiers Office Tax Credit website. In order for tax information form 1098T to be issued to the student, the student’s social security number must be supplied if it has not previously been given to UNCG. This is done by completing IRS form W-9S and forwarding the form to the UNCG Cashiers Office. The form is available on the IRS web site or by contacting the UNCG Cashiers Office at (336) 334-5831.

Annual Tuition, Fees, Room, and Board for 2018-19 (Fall and Spring Semesters)

The following rates are for a full time student taking 12 or more semester hours of course work. The rates for less than full time may be obtained from the Cashiers and Student Accounts Office.

Information on Financial Aid (scholarships, grants, loans) can be found on the UNCG Financial Aid website.

Additional Resources